Electronics giant Samsung said in a statement that it is in talks with US consumer watchdogs following a lawsuit against the firm over “exploding” washing machines.
According to the reports, recently the Consumer Product Safety Commission (CPSC) cautioned of problems with some of Samsung’s top-load machines. That arrives following a US law firm filed a suit against the South Korean firm, saying the fault can lead to injury or damage.
The company said, Models sold outside North America are not affected by this issue. This issue got limelight as it came weeks after a Samsung’s global recall of its Note 7 smartphone over “exploding” batteries.
Meanwhile Both Samsung and the CPSC said that certain top-loading washing machines from March 2011 to April 2016 were affected.
“In rare cases, affected units may experience abnormal vibrations that could pose a risk of personal injury or property damage when washing bedding, bulky or water-resistant items,” Samsung said.
Samsung advised the customers who owns the affected models to use the lower-speed delicate cycle when washing those materials. The firm did not mention the models, but allows customers to enter the serial number to see whether their machine is among those affected.
The Japanese giant also reportedly faces a suit from a US law firm which claims that some of its “top-loading washing machines explode in owners’ homes,” leading to potential injury or damage, according to attorney Jason Lichtman.
Samsung said in a statement that “Users have reported Samsung top-load washers exploding as early as the day of installation, while other owners have seen their machines explode months or even more than a year after purchase.”
This lawsuit arrives right as Samsung is in the focus of a global recall of its flagship smartphone Galaxy Note 7.
The company was forced to urge 2.5 million phones to be returned because of faulty batteries causing some phones to catch fire and users reporting “exploding devices”. The Company also announced on Thursday it would start retailing new Galaxy Note 7 smartphones in South Korea this week. The overhauled Note 7 will start being sold in other markets, including some European countries, on 28 October.